I paid ~$1200.00 for Hollwood Strings and apparently I have to buy Gold if I want to save HDD space

Discussion in 'SAMPLE Talk' started by SimonCharlesHanna, Nov 20, 2018.

  1. JohnBMears

    JohnBMears Senior Member

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    Can you reassign cc assignments in Play?— like, change vibrato to cc02 instead of cc01 on powerful patches?
     
  2. jcrosby

    jcrosby Senior Member

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    You can also delete samples from articulations you don't use... (I did this with SD-3 on my laptop...) I keep an archive of the entire library on a platter drive then deleted unused articulations I didn't need on the laptop... Either way this is one upside to EW.. It's easy to slim a library down if needed... Just make sure you keep a backup on a cheap platter drive just in case.
     
  3. robgb

    robgb I was young once

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    A bit disingenuous. The products are essentially the same except for bit depth, mic positions, and some articulations. He clearly bought the better version, so giving him the lesser version would not hurt them in the least and would be a sign of good customer service. And instead of complaining, he'd be singing their praises.
     
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  4. robgb

    robgb I was young once

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    Terrible analogy. It's more like buying an expensive jacket, realizing it's too big, and exchanging it for a smaller one. Most stores wouldn't hesitate to make the exchange.
     
  5. Zoot_Rollo

    Zoot_Rollo Throbbing Member

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    the hard drive delivery of HWOD was fantastic (and a recent steal).

    instant backup and i can trim down on my m.2 if i need or want to - haven't yet.
     
  6. Sure, just reassign these in your DAW.
     
    robgb likes this.
  7. Wall Art Music

    Wall Art Music Music That Hangs on the Walls

    Be cool.... he's just doing his job.
     
  8. Ashermusic

    Ashermusic Senior Member

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    And except for the fact she doesn't have wheels, my grandmother is a bicycle:)

    Look, you can argue all you want about how much good will it would bring EW and you might be right, but I worked for Doug Rogers part time for app. 6 years and let me tell you, he is good at math and has weighed the pros and cons before coming to the decisions he makes.

    So you either accept it or you go to competitors. I believe that is called the free market :)
     
  9. robgb

    robgb I was young once

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    I'm certainly glad you aren't in charge of customer service. That's quite an attitude.

    As for the math, it isn't like the guy is getting two for the price of one. He'd be getting less for the price of more.
     
  10. robgb

    robgb I was young once

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    Exactly. Most DAWs have a Midi management plugin that will allow you to switch up midi values on a track.
     
  11. Ashermusic

    Ashermusic Senior Member

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    It’s a business. They make decisions and live with the consequences. Because I am not a customer service guy I don’t have to come on here and pretend otherwise.
     
  12. robgb

    robgb I was young once

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    Yes, it's a business. And they would lose absolutely nothing by showing a bit of good will. But they'd gain a lot.
     
  13. Ashermusic

    Ashermusic Senior Member

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    Do you really think that after all the years EW has been one of the top developers in the business that you are going to make any points that Doug Rogers has not considered from every angle that can be considered?
     
  14. robgb

    robgb I was young once

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    I can only speak from a customer's point of view. And I actually like good customer service. Imagine that.
     
  15. NYC Composer

    NYC Composer Senior Member

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    As a major EW user, I think Doug Rogers makes a number of unfortunate decisions that do nothing to improve his business and may indeed detract from it. Successful? Yes. Could be even more successful with a bit of cost-free goodwill? Yes.

    OTOH, it’s his business and caveat emptor.
     
  16. Ashermusic

    Ashermusic Senior Member

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    Fine, I have zero problem with that. Vote for the companies whose customer service you like with your wallet. Again, the free market will decide.
     
  17. Ashermusic

    Ashermusic Senior Member

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    E
    Even when I worked part time for EW I didn't agree with all his choices. But for any one of us to state categorically that they can say CC to call certainty that bc they know how he could be more successful is hubris. It could well be that by doing what some here suggest they would make less money. We don't see the books and we are not CPAs.
     
  18. NYC Composer

    NYC Composer Senior Member

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    Screw it.
     
    Last edited: Jan 12, 2019
  19. robgb

    robgb I was young once

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  20. Guy Rowland

    Guy Rowland Senior Member

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    Not that anyone needs one more opinion here, but its the weekend so, well, screw it.

    It would be simple for a Diamond license to also include access to the same slimmed-down products further down the tree, so thats not really a valid argument per se. It would be a simple demonstration of goodwill to do this, but EW are absolutely not the company to run to for simple demonstrations of goodwill.

    It comes to this. Never buy EW at full price. Ever. Always wait for a sale, and then wait some more for a better sale.

    Support isn't great. They won't add any more goodies to an existing product. They may fix issues, they may very well not. All of which makes waiting doubly good sense. After a couple of years you'll know exactly what you are getting, anything that might get fixed will have been fixed. You'll know that you can't modify the CCs, so find a way for your DAW to do so. If it can't, you're outta luck. You'll be able to find out all the other strengths and weaknesses too. You'll get it for a steal, among the very best buys in the business, but your purchase will be the beginning and the end of your relationship with EW regarding it.

    Treat a new EW release as a pre-release.

    The market may be brutal, but it is always right. According to the Libertarians. East West are the Libertarian dream.
     
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